PPT-The Art of Feedback: Coaching I&R Specialists to Improve Call Quality

Author : trish-goza | Published Date : 2018-10-27

Janice Hoffman CIRS Executive Director Aiken County Help Line 211 Aiken South Carolina Abe Pherson CIRS Supervisor Quality Assurance Connect2Help 211

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The Art of Feedback: Coaching I&R Specialists to Improve Call Quality: Transcript

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