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PDF-x0000x0000SKILLS for DIFFICULT CONVERSATIONSx0000x0000Josephine Amory PDF document

Three characteristics of a difficult conversation1 2 3 ReflectionEmotionsRecognizing Emotion CuesDr OlsonI wanted us all to sit down in personWrite out your NURSE

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x0000x0000SKILLS for DIFFICULT CONVERSATIONSx0000x0000Josephine Amory: Transcript

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