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Decision-Making Processes

Decision-Making Processes

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©2017 Cengage Learning. All Rights Reserved. May...

The Leadership Equation Chapter 2

The Leadership Equation Chapter 2

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© 2015 by McGraw-Hill Education.  This is propr...

Innovation: The Creative Pursuit of Ideas

Innovation: The Creative Pursuit of Ideas

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© 2014 Cengage Learning. All rights reserved. Ma...

Chapter 3 Fundamental Differences Between Goods and Services

Chapter 3 Fundamental Differences Between Goods and Services

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Chapter Objectives. Discuss . the four unique ser...

The Entrepreneurial Mind-Set

The Entrepreneurial Mind-Set

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in Individuals. : Cognition and Ethics. © 2014 C...

Communicating across Cultures

Communicating across Cultures

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Chapter 4. © 2016 by McGraw-Hill Education. This...

Macroeconomic Policy in an Open Economy

Macroeconomic Policy in an Open Economy

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© 2011 Cengage Learning. All Rights Reserved. Ma...

© 2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or poste

© 2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or poste

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. Ch.. 6, . Slide . 1. Chapter 6. Revising Busi...

©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted

©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted

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Product and Promotion:. Creating and Communicatin...

Tariffs © 2011 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, i

Tariffs © 2011 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, i

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1. PowerPoint slides prepared by:. Andreea Chirit...

Chapter 6 BUSINESS-LEVEL STRATEGY AND THE INDUSTRY ENVIRONMENT

Chapter 6 BUSINESS-LEVEL STRATEGY AND THE INDUSTRY ENVIRONMENT

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2010 . Cengage. Learning. All Rights Reserved. ...

Team Communication and Difficult

Team Communication and Difficult

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Conversations. Chapter 3. © 2016 by McGraw-Hill ...

© 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted

© 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted

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CHAPTER. . 1. Human Resource Management in Organ...

Chapter 12 Defining and Measuring Service Quality

Chapter 12 Defining and Measuring Service Quality

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Chapter Objectives. Discuss the differences and t...

Warren Reeve Duchac Accounting

Warren Reeve Duchac Accounting

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26e. Statement of Cash Flows. 16. C H A P T E R. ...

Chapter 9 People as Strategy: Managing Service Employees

Chapter 9 People as Strategy: Managing Service Employees

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Chapter Objectives. Understand the importance of ...

Copyright ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, o

Copyright ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, o

  • mitsue-stanley
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Describe contemporary human resource perspectives...

Chapter 15 Pulling the Pieces Together: Creating a World-Class Service Culture

Chapter 15 Pulling the Pieces Together: Creating a World-Class Service Culture

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Chapter Objectives. Compare and contrast the conc...

© 2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or poste

© 2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or poste

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. Ch.. . 10. , . Slide . 1. Chapter 10. Persuas...

© 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor us

© 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor us

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1. Chapter 08. Human Development. © 2013 by McGr...

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted

  • karlyn-bohler
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Global Business 2e. C ha p t e r 8. Capitalizing...

Helping People through Change and Burnout

Helping People through Change and Burnout

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Prevention. Chapter 17. © 2015 by McGraw-Hill Ed...

Bad News Messages Chapter 11

Bad News Messages Chapter 11

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© 2016 by McGraw-Hill Education. This is proprie...

Exchange-Rate Adjustments

Exchange-Rate Adjustments

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and the Balance of Payments. © 2011 Cengage Lear...

Effective Delegation and How to Assign Work

Effective Delegation and How to Assign Work

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Chapter 14. © 2015 by McGraw-Hill Education.  T...

©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted

©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted

  • tatiana-dople
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Management, Motivation, and Leadership:. Bringing...

Fundamentals of Organization Structure

Fundamentals of Organization Structure

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©2017 Cengage Learning. All Rights Reserved. May...

MANAGEMENT © 2017 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated

MANAGEMENT © 2017 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated

  • olivia-moreira
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Ricky W. Griffin. TWELFTH EDITION. Part Three: Pl...

15– 2 © 2014 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, i

15– 2 © 2014 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, i

  • liane-varnes
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Chapter Learning . Objectives. After studying thi...

Meiosis Chapter 10.1 and 11.3

Meiosis Chapter 10.1 and 11.3

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Before we start genetics, let's review the proces...

Cultural Anthropology, 7E

Cultural Anthropology, 7E

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Chapter 5 – . Patterns of Family Relations. © ...

Excel Tutorial 4: Analyzing

Excel Tutorial 4: Analyzing

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and . Charting Financial Data. Objectives. Use th...

Chapter 13 Complaints and Service Recovery Management

Chapter 13 Complaints and Service Recovery Management

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Chapter Objectives. Discuss the psychology of com...

© 2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or poste

© 2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or poste

  • marina-yarberry
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. Ch.. 8, . Slide . 1. Chapter 8. Positive Mess...

Leadership Authority Chapter 8

Leadership Authority Chapter 8

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© 2015 by McGraw-Hill Education.  This is propr...

Delivering Presentations

Delivering Presentations

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Chapter 15. © 2016 by McGraw-Hill Education. Thi...

Chapter 7 Developing the Service Communication Strategy

Chapter 7 Developing the Service Communication Strategy

  • pasty-toler
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Chapter Objectives. Discuss the steps necessary t...

Objectives Overview © 2016 Cengage Learning®. May not be scanned, copied or duplicated, or posted

Objectives Overview © 2016 Cengage Learning®. May not be scanned, copied or duplicated, or posted

  • natalia-silvester
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2. See Page 108 . for Detailed Objectives. Object...

Chapter 7 Dr. Yuna Chen

Chapter 7 Dr. Yuna Chen

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1. © . 2015 Cengage Learning. All Rights Reserve...

Hands-On Microsoft Windows Server 2016

Hands-On Microsoft Windows Server 2016

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2nd Edition. Chapter 2. Installing Windows Serve...

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