PPT-Service Manager 9.2 Problem Management Training

June 2011 Problem Management Purpose The purpose of Problem Management is to Identify potentially recurring incidents Determine the root cause Take steps to prevent

management problem manager error problem management error manager phase service task resolution tasks group date open coordinator root record

Presentation Embed Code

<iframe width="560" height="315" src="https://www.docslides.com/embed/668212" frameborder="0" allowfullscreen></iframe>

Download Presentation

Download Presentation The PPT/PDF document "Service Manager 9.2 Problem Management T..." is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.