PPT-The Service encounter

Author : myesha-ticknor | Published Date : 2016-10-15

Chapter 4 Learning Objectives Use service encounter triad to describe a service firms delivery process Describe roles of technology in service encounter Differentiate

Presentation Embed Code

<iframe width="560" height="315" src="https://www.docslides.com/embed/476282" frameborder="0" allowfullscreen></iframe>

Download Presentation

Download Presentation The PPT/PDF document "The Service encounter" is the property of its rightful owner. Permission is granted to download and print the materials on this website for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.