PPT-Process Assessments for Continual Service Improvement (CSI)
Author : min-jolicoeur | Published Date : 2017-08-31
Professor Aileen CaterSteel University of Southern Queensland Toowoomba Australia a nd preferred research partner itSMF Australia 2 ITIL Lifecycle Stages and Processes
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Process Assessments for Continual Service Improvement (CSI): Transcript
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