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PDF-Consoling and Apologizing to Patients: What Should You Say?

PDF-Consoling and Apologizing to Patients: What Should You Say?

Author : jane-oiler | Published Date : 2016-05-22

By Harry Nelson Managing Partner Dr A called me He had received a voicemail message from the grief stricken husband of a woman on whom he had performed cosmetic

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Consoling and Apologizing to Patients: What Should You Say?: Transcript

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