PPT-Call Center Terminologies
SO
danika-pritchard
Published 2019-01-21 | 5044 Views
Call Center Terminologies Introduction Agent Staff Time Login Time Distribution Handling Time Talk Time Hold Time ACW Time Waiting Time Not Ready Time Shift Start
Download Presentation
Download Presentation The PPT/PDF document "Call Center Terminologies" is the property of its rightful owner. Permission is granted to download and print the materials on this website for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.