PPT-Time to Ref-Form Rethinking connections between patrons, library staff, and resources
Author : cheryl-pisano | Published Date : 2018-03-16
Current Climate Transition to Single Service Desk Fewer questions at ref desk Changing nature of questions less reliance on subject expertise Tiered referral model
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Time to Ref-Form Rethinking connections between patrons, library staff, and resources: Transcript
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