PDF-Loyalty Myth #43:

Author : briana-ranney | Published Date : 2015-08-29

Loyal CustomersAre Less Expensive to Servicethan NonLoyal Customersthe authors argue that loyal customersare more demanding and therefore cost companies more money

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"Loyalty Myth #43:"The content belongs to its owner. You may download and print it for personal use, without modification, and keep all copyright notices. By downloading, you agree to these terms.