PPT-Difficult Emotions and Emotional Intelligence

By Christine Behlmann East Never let the sun go down upon your anger Beware of the four most challenging emotions Fear anger jealousy and despair Dont let these emotions rule your life because they can sometimes come in handy. Emotional Intelligence (EI) Defined. A. bility to recognize and understand emotions. U. sing this awareness to manage yourself and relationships with others. Johnny Mac – Emotionally Intelligent?. http://youtu.be/C8Nyc9jzSDg. INTELLIGENCE IN . SOCIAL WORK. Economy, efficiency, effectiveness……. . …… emotion. ‘The . most troubling and intractable situations exist when performance difficulties occur in the context of staff who lack accurate empathy, self-awareness and self-management skills. The lack of emotional competence renders specific performance problems, such as poor recording practice, all but . 1. 2. Experience is not what happens to you – it’s how you interpret what happens to you.. ~ Aldous Huxley. 3. Benefits of Emotional Intelligence. 4. Five Factors Affecting Emotional Intelligence . . Emotions drive people – people drive performance . “In the fields I have studied, emotional intelligence is much more powerful than IQ in determining who emerges as a leader. . IQ . is a threshold competence. You need it, but it doesn't make you a star. Emotional Intelligence can.. By David Yastremsky. Questions about Emotional Intelligence (EI). How do you define EI?. Is EI characteristic-based or ability-based?. How do you measure EI?. How does EI vary from country to country and industry to industry?. Alyssa Sinkov, PharmD. PGY2 Health-System Pharmacy Administration Resident. Baylor Scott & White Health System, Dallas, TX. January 21, 2017. Conflict of Interest. The author of this presentation has no conflicts of interest to disclose, including financial or personal relationships with commercial entities.. MODULE 5. EMOTINAL INTELLIGENCE. EMOTIONAL INTELLIGENCE. Emotional Intelligence is a type of social intelligence that involves the ability to monitor one’s own intelligence related to emotions and also respect other people’s emotions and use this information to guide one’s thinking and action.. OVERVIEW. Definition of Emotional Intelligence (EI). Brief History. EI Models and Measurement. Ability Based Model. Mixed Models. Trait EI Model. Criticisms of EI. EI in the Workplace. Emotional Intelligence. Emotional . Intelligence (EI): . The . Key to Dealing with Difficult . People. Emotional intelligence refers . to the capacity:. for . recognizing our own feelings and those of . others.. for . motivating . Discussion Topics. Understanding emotional intelligence (EI). Appreciating personality differences. Improving non-verbal communication skills. Increasing listening ability. 8-. 2. Defining Interpersonal Skills and . 2015-16. Teamwork…. The goal was . to untangle the knots without letting go of the rope. . Poor Adam…. Thank you, Ray Klein, for the administration of and presentation of the Myers Briggs Personality Type Indicator, and providing the class with individualized reports that are our thumbprint of our personalities. . Learning Outcomes. Understand what emotions are and distinguish between affect, mood and emotions. Explain the functions of emotions (why do we experience emotions?). Explain the various ways in which emotions have an impact in the workplace. Presented by. David N. Weis, LCPC, ACHE. Director of Resolutions Employee Assistance Program. Emotional Intelligence……Huh?. “I’m a physician/leader, emotions are a very small part of my daily routine.”. Definition . Nature . Elements of Emotions. Physiological. . Behavioral. Subjective. Basic Emotions. Anger. Love. Fear. Joy. Sadness. Tenderness. Excitement. Emotional Intelligence. Introduction. Danial Goleman.